3 Ways to Avoid Downtime: What We Learned From Amazon’s Outage

Amazon’s outage (S3 web-based storage) in Northern Virginia caused large-scale disruption for many companies – not to mention the financial consequences of dreaded downtime. There are several important lessons businesses should take from this unprecedented failure, the key takeaway being that preparation is paramount. If Amazon’s cloud can go down, then any site is at Read More

3rd Party SLAs, Downtime, and the Importance of Web Performance Monitoring

What is an SLA? SLAs (service-level agreements) are the most critical component of any vendor contract. An SLA describes all the expectations and responsibilities, including the scope and quality of the work, that must be met by the vendor. It also clearly defines the penalties–or any acceptable alternative solutions–if the work falls short of these Read More