Today, we are excited to announce new capabilities for Apica WebPerformance based on customer engagement and feedback.
During these customer conversations, we found that those using the tool – whether a business owner or IT – wanted a more streamlined tool to communicate about application performance issues, downtime and the status of various projects.
The new release of Apica WebPerformance expands the lines of communication across all users. These new capabilities allow administrators to create messages that will be displayed for fellow users. This new capability is available immediately to all our customers.
You can find the “Messages” section under the “Tools” menu as shown below. Customer administrators can view and send messages that will be shown to all users connected to your customer. Administrators can activate and display for all users several messages simultaneously.
Administrators may use these messages to communicate about planned or unplanned downtime, any changes to check setups (major or minor) or anything else that might be of interest to other users, including the health and performance of applications, or the course of action that is being taken to fix a potential issue.
This new feature will also allow us to better communicate with you. From time to time, you will see messages from Apica about new releases, service windows, and other changes or updates to better communicate with you, our customer.
With this release, we’ve heard you and implemented your feedback. And, we are excited at greater communication opportunities with you.