Why your Business Needs a CDN

A Content Delivery Network is a geographically spread-out network of servers configured to decrease the amount of time it takes for visitors to load a website. Using a CDN can make a huge difference for businesses looking to give their website an edge over the competition by creating a smoother user experience. Additionally, CDNs can helpRead More

Routers: Both Targets And Perpetrators In DDoS Attacks

The most recent major distributed denial-of-service attacks have stemmed from hackers hijacking countless Internet of Things devices and using them to create massive botnets to knock down servers; however, other devices like routers are still major contributors. Routers have the unfortunate distinction of often being targeted during a DDoS attack and as a device capable ofRead More

Website Performance: Learning from Mistakes

When it comes to a website outage, customers will sometimes give the offending company a second chance, especially if the issues get swiftly amended. In fact, customer forgiveness is very important for businesses to redeem themselves following errors, allowing them to retain both loyalty and expenditure. But what happens when their site crashes again? MistakesRead More

Talking to the Machine

Written by: Richard Clinton, Guest blog post writer for Apica In a previous lifetime, when the world was not so fully digital, the Internet was just a nascent ARPAnet, and my job was manufacturing first-gen word processors, I worked alongside a bonafide genius named Mark. His troubleshooting skills were unmatched and his solutions were oftenRead More

Learning from the British Airways Outage

British Airways is still reeling from its catastrophic IT outage over the holiday weekend, and as we approach the 7-day mark since thousands of travelers around the world were left in limbo by the airline, questions have yet to be answered on exactly what went wrong. A power surge has been blamed for crashing BA’s globalRead More

Tips for Online Retailers in light of the Lululemon Website Outage

On Monday, May 25th Lululemon – a Vancouver-born, billion-dollar retail company – had a website outage that lasted just less than 24 hours. The company sees 17% of its revenue from online sales, and “just three days of an outage would likely have cost the company nearly $425,000 in lost sales.” This isn’t the first-timeRead More

[Infographic] Is your Website Ready for the Holiday Season?

Last year, our Web Performance index highlighted how some retailers just don’t hit the mark when it comes to key retail events like Cyber Monday. With online spending expected to increase by 56% over the next five years, ensuring your site is ready for peak performance during busy times should be top of your agenda.Read More

APM for Dummies – Based on Gartner’s 5 Dimensions of APM

Application Performance Management, or APM, refers to the practice of monitoring software availability and performance. However, performance management tools go far beyond just measuring uptime and response time: APM services aim to improve the user experience through data that provides insight into how an application performs and why. In other words, the performance management application’s goal is to improveRead More