Tips for Online Retailers in light of the Lululemon Website Outage

On Monday, May 25th Lululemon – a Vancouver-born, billion-dollar retail company – had a website outage that lasted just less than 24 hours. The company sees 17% of its revenue from online sales, and “just three days of an outage would likely have cost the company nearly $425,000 in lost sales.” This isn’t the first-timeRead More

How the Top 100 E-Commerce Sites were Affected by Amazon S3 Outage

Update March 8th, 2017 We’ve been contacted by representatives from Express.com who stated that their S3 instance was effected by the outage but did not impact our website or our ability to transact commerce because of our failover and disaster recovery plans. After further investigation, their checks were failing because of third-party services on theirRead More

Why It’s Crucial to Monitor and Test for Mobile First

Mobile First If your business isn’t primarily focusing on its mobile platforms for monitoring and load testing, you could be missing out on incredible business opportunities. Did you know that Black Friday 2016 marked the first time mobile device users spent more than 1 billion dollars on this “shopping holiday”? These kind of numbers areRead More

Testing Hybrid Systems and APIs

Not so long ago, having a website to support your business was cutting-edge and gave you a significant advantage over your competition. Now eCommerce is the order of the day for a large percentage of enterprises and those who are not online may not be able to survive.  This situation makes it critical that enterprisesRead More

How to Keep Customers from Abandoning your Shopping Cart

On average, customers abandon items in their online shopping carts 68.63 percent of the time. The pessimist sees this as a failure to convert customers, but the optimist sees this as an opportunity to make more sales. Fortunately, there’s plenty your business can do to help customers reach the virtual checkout aisle before and afterRead More

Is your Website Black Friday Ready?

When running an ecommerce website, downtime is the equivalent of locking your doors to the public. Not only are you not doing business, you’re actively pushing your customers into the arms of the competition. There are several failure points you have to research carefully to avoid, including having a good hosting provider and using aRead More

Application Performance as a KPI for e-business

Web application load times can make the difference between your e-business thriving or dying. Speedy load times are so essential to a web application’s success that they should be considered a key performance indicator. Comparing sales data with performance data establishes a direct relationship between the two: A platform that performs faster will lead toRead More

4 Ways Online Retailers Can Shine This Holiday Season

Online retailers depend heavily on the holiday season for a healthy bottom line. It’s the busiest time of the year in many retail industries, and there’s a substantial uptick in customers looking to spend money. The objective is to seize that spike in potential customers while it’s there. The National Retail Federation notes that online shoppersRead More

5 Ways to Speed Up Your eCommerce Site

A fast-loading, reliable website is essential for a successful eCommerce website. Even if your company’s site is running smoothly, any ground lost in performance can cost business. It’s widely cited that pages need to load in two seconds or less to avoid losing visitors. According to an Aberdeen Group study, a single second of pageRead More