Page & Transaction Throughput: Telltale Signs of Application Performance

As the holiday season approaches, the IT and Development teams for many ecommerce and online retail brands have already begun their application performance testing to gain answers to business-critical questions. What will happen when thousands upon thousands of users concurrently visit the web app to conduct their holiday gift shopping? At what point will theRead More

Digital Desertion: What consumers expect from website and application performance

Consumers’ expectations of online experience are changing rapidly. Compared to just a few years ago, we’re more demanding and less forgiving of websites and apps, and organizations of all sizes need to bear this in mind–before they suffer ‘digital desertion’ from their customers. Recently, Apica set out to investigate just how much attitudes towards brands’Read More

How to Handle the Holiday Retail Rush with Agile Performance Testing

All too often retail companies are unprepared for the holiday season, when traffic spikes put immense pressure on their applications and infrastructure. But with the right level of proactive performance testing and troubleshooting, you’ll be able to avoid dreaded downtime and ensure a great customer experience. In our latest webinar, Apica’s own Troy Presley andRead More

Get your Website Holiday Ready with our Upcoming Webinar

A record $12.8 billion dollars were spent online over Black Friday and Cyber Monday alone last year. Over this period, as little as three seconds can come between you and your largest source of revenue – with Amazon at risk of losing $1.6 billion in sales if their website crashes. During the holiday season, yourRead More

Learning from the British Airways Outage

British Airways is still reeling from its catastrophic IT outage over the holiday weekend, and as we approach the 7-day mark since thousands of travelers around the world were left in limbo by the airline, questions have yet to be answered on exactly what went wrong. A power surge has been blamed for crashing BA’s globalRead More

Tips for Online Retailers in light of the Lululemon Website Outage

On Monday, May 25th Lululemon – a Vancouver-born, billion-dollar retail company – had a website outage that lasted just less than 24 hours. The company sees 17% of its revenue from online sales, and “just three days of an outage would likely have cost the company nearly $425,000 in lost sales.” This isn’t the first-timeRead More

How the Top 100 E-Commerce Sites were Affected by Amazon S3 Outage

Update March 8th, 2017 We’ve been contacted by representatives from Express.com who stated that their S3 instance was effected by the outage but did not impact our website or our ability to transact commerce because of our failover and disaster recovery plans. After further investigation, their checks were failing because of third-party services on theirRead More

Why It’s Crucial to Monitor and Test for Mobile First

Mobile First If your business isn’t primarily focusing on its mobile platforms for monitoring and load testing, you could be missing out on incredible business opportunities. Did you know that Black Friday 2016 marked the first time mobile device users spent more than 1 billion dollars on this “shopping holiday”? These kind of numbers areRead More